Workplace Conflict Resources

Here’s a list of resources you can use to learn more about workplace conflict as well as your rights and responsibilities.

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Useful Articles for Managers & Employers

Violence & Harrassment

• Preventing Violence and Harassment in Canadian Workplaces (Standards Research)
• Policing the bullies and harassers (Canadian HR Reporter)
• New workplace harassment law will be real ‘game changer’ for employers (Financial Post)
• Government of Canada supports four organizations to address sexual harassment in the workplace (Cision)
• Workplace Sexual Harassment in the Entertainment Industry (Lexology)
• Harassment: Understanding, Recognizing And Addressing It In The Workplace (Mondaq)
• New Workplace Harassment and Violence Prevention Rules for Federally-Regulated Employers (Lexology)
• Bill C-65 and the prevention of harassment and violence (Lexology)
• AHRC National Sexual Harassment Inquiry: Takeaways for workplace investigations (WorkplaceSolutions)

Managing Conflict

• 6 strategies to handle coworker conflict (In the Black)
• How to Manage Conflict at Work: The Argument for Utilizing Emotional Intelligence (Mediate.com)
• 12 Dispute Mediation Techniques For Managers (Forbes)
• Mindfulness can be a powerful conflict resolution tool (People Management)
• 40 Mediation Advocacy Tips for Ontario Lawyers (ebook from Michell Rose)

Building a Great Workplace

• Google Spent 2 Years Researching What Makes a Great Remote Team. It Came Up With These 3 Things (Inc.)
• “Invest in deep, meaningful relationships” (Simon Sinek on LinkedIn)
• 21 Questions to Make Your Next One-on-One Meeting More Productive and Meaningful (Inc.)

Preventing Conflict

• 8 Easy-to-Miss Signs Your Workplace Is Toxic (Inc.)
• Should You Investigate that Employee Complaint? (A helpful guide from i-Sight)
• A Comfortable Trap (Written by Tom Girling for Blue Line)
• Why Your Leadership Style May Be the Source of the Conflict (Mediate.com)
• “I don’t recall”: Addressing the ‘Code of Silence’ in Law Enforcement Investigations (Rubin Thomlinson LLP)
• Juggling act: There is no magic formula for management success (The Economist)
• 7 Key Principles of Change Management (WalkMe Blog)
• Pros and Cons of Caucus Versus Joint Session in Business Dispute Mediation (JD Supra)

Government Policy & Codes

What are the exact rules on workplace harassment and discrimination for employers, managers and employees? The legislation below outlines the requirements for workplaces in Ontario.

• Bill 168, Occupational Health and Safety Amendment Act (Violence and Harassment in the Workplace) 2009 (Legislative Assembly of Ontario)
• Code of practice to address workplace harassment (Ontario Ministry of Labour)
• Bill 132, Sexual Violence and Harassment Action Plan Act (Supporting Survivors and Challenging Sexual Violence and Harassment), 2016 (Legislative Assembly of Ontario)

Our Memberships

The ADR Institute of Ontario and the ADR Institute of Canada are organizations that promote arbitration and mediation for the public, businesses, non-profits and government bodies. They offer mediation workshops and training and set the standard for dispute resolution practices in Canada.

We’re also proud to be part of the Workplace Investigator Network, which provides organizations immediate referrals to qualified and trauma-informed investigators in Canada.

Association of Workplace Investigators provides training and membership for anyone in Canada who conducts workplace investigations.

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